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Patient resources

At The Skin Hospital, we want you to feel informed and supported at every stage of your care. This page brings together useful information, guides, and resources to help you prepare for appointments, understand your treatment, and manage your ongoing skin health with confidence.

Communicating for safety

Better communication improves healthcare safety and quality. Find out what, why and how you can communicate better with your healthcare providers by reviewing these documents.

Medication safety

Are you taking any medication? Did you know there are tips to assist you in managing your medications safely?

Recognising and responding to deterioration

Are you worried about a recent change in your condition or that of a person you care for? If yes, reach out.

My healthcare rights

You have rights as a patient. Find out what you, or someone you care for, can expect when receiving healthcare anywhere in Australia by reviewing these documents.

Fall prevention

Some people are at risk of a fall whilst receiving care. Click on this link to find out about how to reduce your risk of a fall. We have also shared some top tips on how to improve your healthcare experience.

Shared decision making

Shared decision making is a key component of patient-centred health care. It is where healthcare providers and patients work together to make decisions and select tests, treatments and care plans. It uses clinical evidence that balances benefits, risks and expected outcomes with patient values, goals and preferences.

Using Decision Support Tools

Decision aids are a type of decision support tool that clinicians, patients, carers and families can work through together. Shared decision making describes five questions that patients can use to ask their doctor to guide their process:

  1. What will happen if I (the patient) wait and watch?
  2. What are the tests or treatment options?
  3. What are the benefits and harms of each option?
  4. How do the benefits and harms weigh up for me (the patient)?
  5. Do I (the patient) have enough information to make a choice?

Another model, framed from the patient perspective, is Ask Share Know, which encourages patients to ask three questions about their care.

The Australian Commission on Safety and Quality in healthcare has also developed a Question Builder tool to help patients, carers and families consider questions to ask their doctor and prepare for a clinical consultation.

Ask Share Know resources Question builder
We would like to acknowledge the Traditional Custodians of the lands on which The Skin Hospital operates. For thousands of years, these lands have been cared for by Indigenous communities and their ancestors. We recognise and appreciate their ongoing connection to Country, culture, and community. We also pay our respects to the elders, past and present, of these communities, as well as to all Aboriginal and Torres Strait Islander peoples who have contributed to the cultural heritage of this country.
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