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Patient stories

At The Skin Hospital, every patient has a story worth sharing. Behind every diagnosis and treatment is a personal journey of resilience, care, and hope. Our patient stories highlight real experiences from people who have trusted us with their skin health—showing the difference expert treatment, compassion, and support can make. We share these stories to inspire, to reassure, and to remind you that you’re not alone on your own skin health journey.

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Psoriasis

Meet Jeffrey

I started seeing Dr Edmund Lobel for my skin condition in 1979, the year I started high school. My psoriasis started off simply as what looked like dandruff, so I got some cream for that,  however, it got worse and steadily progressed to all over my back and then onto my arms. By 1984, my plaque psoriasis was really impairing my quality of life and negatively affecting me.

Back then, Dr Lobel had a practice in Bondi Junction. The Skin & Cancer Foundation (now The Skin Hospital) started at the corner of Burton and Victoria Street in Darlinghurst,  opposite the old St Vincent’s Hospital. It had two rooms: one was for the UVA machine, and the other was a consultation room. When I started UVA treatment, it was 1984. I remember it well as I was going to Queensland for a holiday that Christmas, and my plaque psoriasis covered my entire back. Dr Lobel suggested UVA treatment and the psoriasis completely disappeared in three months. It was completely gone. I couldn’t believe it; I was relieved and ready for my beach holiday!

It was really interesting as, prior to 1979, I hadn’t ever had any skin conditions at all. Then suddenly, I had plaque psoriasis, which had a negative effect on my life. I’ve found that food and stress definitely triggered the development of my psoriasis.

These days, I see other dermatologists when I visit The Skin Hospital as Dr Lobel now specialises in Contact & Occupational Dermatology, however, my friendship with Dr Lobel has lasted for over 46 years. I am very loyal to Dr Lobel as he has been a great supporter and has guided me through my journey. He is an absolute gentleman and I’m very lucky to have him. He has the knowledge, experience and trains other doctors. Why would I go elsewhere? You can’t go wrong at The Skin Hospital, I’ve never had a reason to go anywhere else.

In my opinion, The Skin Hospital has perfected the UV treatment. They go to extremes to perfect the phototherapy treatment and they are still striving for advancements. As far as I’m concerned, they are at the leading edge of psoriasis and phototherapy, and that’s a good reason to stay. The treatment used to take approximately three months and now it’s only  approximately six weeks. Well done to The Skin Hospital.

It’s funny to think back to the early 80’s and how much things have changed when visiting The Skin Hospital in comparison to these days. Back then, of course, there were no laptops or mobile phones and definitely no booking confirmations via text message. I’ve even known Dr Lobel longer than my wife, Nicole of 33 years!

My psoriasis gets worse during the winter months when it’s under clothing. I remember, when my kids were younger I always wanted to make sure that I could be at the beach without bad skin. That was important to me.

These days, I tend to visit The Skin Hospital approximately once a year. This is normally in September or October for UVB treatment to ensure my skin is clear, ready for the warmer months ahead.

Atopic Dermatitis

Meet Ken

I initially went to see my GP for eczema and ended up going to see Dr Nick Stewart at The Skin Hospital. I was really struggling with my skin condition and, after we tried every treatment, I  went onto a clinical trial to see if there was something else that could work for me.

I have now been part of a clinical trial for atopic dermatitis at The Skin Hospital for around three years. For two and half years of that, I have been on a drug that cleared up my condition completely. Atopic dermatitis is a type of eczema. Finding a treatment that worked effectively for my skin condition has been a huge relief. I was born with eczema, then it went away briefly as a teenager, then came back again very severely as an adult. I’m pleased to say that I am now eczema-free, thanks to the clinical trial at The Skin Hospital.

I’m grateful for being introduced to the trial. Before I found a solution to my skin condition, it affected so much more than my skin. I could choose to be quite reclusive and sometimes  avoided doing every day, normal things. It was physically debilitating and a huge mental drain on me.

Now, I can do anything, and it’s not an exaggeration to say that it has completely changed my life for the better. In joining the clinical trial, my main priority was to find a treatment that  worked for me, however, I was also attracted by the thought that others may benefit from the results of this research too.

It has been truly incredible. I’m due to get my last injection next month as the clinical trial is finishing up, however, I now have a treatment plan and I am feeling hopeful that this will continue to work well for me. I’m relieved that we found a solution to a condition that had previously been so debilitating in my life.

Mohs procedure

Meet Vicki

I love the outdoor lifestyle, the sun, the surf and connecting with communities. It was through the community, volunteering my time at The Skin Check Champions’ pop-up, that I  realised something was wrong. All volunteers get a check and, before I knew it, they came across a suspect spot on my nose, smaller than a pimple.

So, I went for a biopsy with my GP and then from there I found it was a BCC (basal cell carcinoma). My GP then referred me to The Skin Hospital for a Mohs procedure.

I worked as a physical education (PE) teacher at a high school for 20 years and, as a result, I was out in the sun a lot. Sun safety as a kid, at university and even in the early days of teaching was minimal and it was a different mindset back in the 80’s. Who didn’t love the smell of coconut oil? A baseball cap was the biggest hat I owned, a v-neck polo shirt and netball skirt and 20 years of being in the sun. Yes, we wore block out, and I’m sure most of that ran down my skin in perspiration. Did I re-apply? Obviously not enough.

When I went to The Skin Hospital for my Mohs procedure in 2020, I remember it being very well organised. I found that reassuring. I received a lot of information about what was going to happen. I found out that I was having a Mohs procedure, which I hadn’t heard of before, but I learnt it was the most effective procedure to remove my BCC. I have had my fair share of different surgeries; I found The Skin Hospital relaxing. I felt comfortable asking questions. I was put at ease knowing a Mohs procedure was more precise and I was not going to lose a bigger proportion of my nose than was necessary. It is better to be patient so the specialist can test to make sure they have excised what is needed.

The staff at The Skin Hospital were fabulous. The nurses kept coming in and out and kept a close eye on me to ensure I was well looked after. The Doctor was terrific too. I’m very  grateful for the care I have received at The Skin Hospital. I’m now keen to share my experience and tell people about Mohs procedures so they understand what it is. Many people still haven’t heard about it.

I am thankful for the early advice I received and the time I spent listening and learning about what The Skin Hospital had to offer. Previously, I had no idea  melanoma could occur in any part of the body. One of the hardest parts of any procedure is the waiting, but after 20 years of skin damage, a couple of hours while it is repaired is time well spent. I am so glad I didn’t avoid it or put it off. During the process, (from reception, to the nurses and the dermatologist), the staff were helpful and caring. They were mindful  about my journey. I wasn’t just a patient number.

Alopecia Areata

Meet Lucy

I’m Lucy and I run my own fashion brand here in Sydney. I moved to Australia from Ireland 2 years ago and I just love it. I have been living with alopecia areata for over 5 years.

My alopecia started in November 2015 and i was fully bald by May 2017. For the 18 months my hair was falling out I kept hoping it would stop and grow back. I finally shaved the last patch off in May 2017.

I wore wigs for about 2-3 years, played around with hats and turbans, but I think I only really grew to accept it and love myself when I went around as a baldie.

I never received any medical treatment in Ireland, it was seen as something that could not be cured. When I came to Sydney, I visited a GP who took a special interest in helping me and referred me to St Vincent’s Hospital, where they informed me about a clinical trial at The Skin Hospital.

Participating in a clinical trial was not something I had ever imagined so I could no believe my luck when I was able to sign up. While I was excited, I was also a little anxious about starting and the possible risks involved. However, it proved to be an amazing experience and one I would recommend others to consider.

The staff were lovely, always friendly and welcoming. The whole team was amazing and very caring about me as a patient. They explained everything very clearly, gave me a lot of time to ask questions and were very patient addressing all my worries and doubts.

The outcome for me was life changing. I had no negative effects and I feel great. The results have been amazing, and I am close to having full hair regrowth. I now wear my dream hairstyle.

I honestly feel that being involved in the clinical trial has made me happier and more confident. I am so grateful for the trial and can’t believe how amazing it has been.

Do you have a story to tell?

We love hearing from our patients. If your treatment at The Skin Hospital has made a difference in your life, we invite you to share your story with us. Your experience can inspire others, provide hope to those beginning their journey, and help us continue to improve the care we provide.

We would like to acknowledge the Traditional Custodians of the lands on which The Skin Hospital operates. For thousands of years, these lands have been cared for by Indigenous communities and their ancestors. We recognise and appreciate their ongoing connection to Country, culture, and community. We also pay our respects to the elders, past and present, of these communities, as well as to all Aboriginal and Torres Strait Islander peoples who have contributed to the cultural heritage of this country.
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